Wow...

More on the falling tree episode. Edison arrived 45 min after I called and power was restored soon after they arrived. Verizon arrived 1 hour after I called and restored FIOS after re-hanging a new fiber optic cable. The employees of both of these utilities did a great job. Not what I have come to expect from mega companies. It was a refreshing experience.
Sent from my Verizon Wireless BlackBerry